Terms of Service

Last updated: December 2025

1. Introduction

Welcome to Scenara. These Terms of Service govern your access to and use of our communication skills platform, including our website, web application and any related services.

By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, you must not use the Service.

2. Eligibility

You may use the Service only if you are at least 18 years old (or the age of majority in your jurisdiction), or you have parental/guardian consent where required.

3. Your Account

To use Scenara, you must create an account and provide accurate, current information. You are responsible for maintaining the confidentiality of your login details and all activities that occur under your account.

4. Subscriptions & Billing

Scenara offers free trials and paid subscription plans. Paid plans are billed in advance on a recurring basis. You can cancel your subscription at any time, and your access will continue until the end of your current billing period.

5. Acceptable Use

You agree not to use the Service for any illegal or unauthorised purpose, upload harmful content, attempt to gain unauthorised access, or interfere with the Service.

6. Your Content

You retain ownership of content you upload. By using the Service, you grant us a licence to host and process your content to provide and improve the Service. We will not publicly share your identifiable content without your explicit consent.

7. Intellectual Property

All rights in the Service (excluding your content) are owned by us or our licensors. You are granted a limited, non-exclusive licence to use the Service for personal or internal business purposes.

8. Disclaimers

The Service is provided "as is". We do not guarantee the accuracy of feedback or suggestions. Scenara is a coaching support tool and is not a substitute for professional advice.

9. Limitation of Liability

To the fullest extent permitted by law, we will not be liable for any indirect, incidental, or consequential damages arising from your use of the Service.

10. Governing Law

These Terms are governed by the laws of England and Wales.

11. Contact Us

If you have questions about these Terms, contact us at support@scenara.co.uk