Privacy Policy
Last updated: December 2025
1. Who We Are
Scenara is a communication skills platform that helps users improve their speaking and presentation skills. We are the data controller for personal information we process when you use our Service.
2. Data We Collect
Account information: Name, email address, password (hashed)
Usage data: Pages visited, features used, session duration, device and browser information
Speech and content data: Audio and video recordings you upload or record, transcripts, feedback, scores, and analytics
Billing data: Payment details processed by our payment provider (we do not store full card details)
3. How We Use Your Data
We use your data to provide and maintain the Service, analyse recordings and generate feedback, show your progress, communicate with you, provide support, and improve the Service.
4. Legal Bases for Processing
We process your data on the basis of contract (to provide the Service), legitimate interests (to improve and secure the Service), and consent (for certain marketing communications).
5. How We Share Your Data
We may share data with service providers who help operate the Service, professional advisors, and authorities where required by law. We do not sell your personal data.
6. Data Retention
We retain your data for as long as necessary to provide the Service, meet contractual obligations, and comply with legal requirements. If you close your account, we may delete or anonymise your content after a reasonable period.
7. Security
We use appropriate technical and organisational measures to protect your data, including encryption in transit (HTTPS), access controls, and regular security monitoring.
8. Your Rights
You have rights to access, rectify, erase, restrict, object to processing, and data portability. You can exercise these via account settings or by contacting us. You also have the right to lodge a complaint with the ICO.
9. Cookies
We use cookies to keep you logged in, remember preferences, and understand how the Service is used.
10. Children's Data
Scenara is not designed for children under 13. We do not knowingly collect data from children under this age.
11. Contact Us
For privacy questions, contact us at privacy@scenara.co.uk